Terms & Conditions
Welcome to Premium Vape Carts. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our products.
1. About Us
Premium Vape Carts is an Australian online retailer providing vaping products and accessories intended for adults. Throughout these Terms & Conditions, “we,” “our,” and “us” refer to Premium Vape Carts, while “you” refers to the customer using our website.
2. Eligibility
By placing an order on our website, you confirm that:
- You are at least 18 years of age or the minimum legal age required in your state or territory.
- You are legally permitted to purchase vaping products in your jurisdiction.
- All information you provide is accurate and complete.
We reserve the right to request proof of age before processing any order and may cancel orders where age verification cannot be completed.
3. Compliance with Australian Laws
Customers are responsible for ensuring that the purchase, possession, importation, and use of vaping products complies with all applicable Australian Commonwealth, state, and territory laws. Regulations relating to nicotine vaping products may require a valid prescription and may vary depending on your location.
Premium Vape Carts is not responsible for purchases that violate applicable laws.
4. Products
We strive to ensure all product descriptions, specifications, images, and pricing are accurate. However, manufacturers may update packaging, colours, flavours, or specifications without prior notice.
Product images are for illustration purposes only and may differ slightly from the items received.
5. Pricing
All prices displayed on our website are in Australian Dollars (AUD).
Prices are subject to change without notice. We reserve the right to correct pricing errors at any time before an order has been dispatched.
6. Orders
All orders are subject to acceptance and product availability.
We reserve the right to:
- Refuse or cancel any order.
- Limit quantities purchased.
- Cancel orders suspected of fraud or misuse.
- Cancel orders where incorrect pricing or product information has been displayed.
If payment has already been processed, a full refund will be issued for cancelled orders.
7. Payment
We accept secure payment methods offered through our checkout.
Orders will not be processed until payment has been successfully authorised.
8. Shipping
We aim to dispatch orders promptly; however, delivery times are estimates only.
Shipping delays caused by couriers, public holidays, weather events, customs, or other circumstances beyond our control are not our responsibility.
Risk in the products passes to the customer upon delivery.
9. Returns & Refunds
Please refer to our Returns Policy for detailed information.
Returns may be accepted where required under Australian Consumer Law.
For hygiene and safety reasons, opened or used vaping products may not be eligible for return unless faulty.
10. Australian Consumer Law
Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies available under Australian Consumer Law.
Where products are faulty, not as described, or fail to meet consumer guarantees, customers are entitled to the remedies provided under Australian law.
11. Warranty
Where applicable, products are covered by the manufacturer’s warranty.
Warranty claims may require photographs, videos, proof of purchase, or return of the product for inspection.
Damage caused by misuse, improper handling, accidental damage, modifications, or normal wear and tear is not covered.
12. Intellectual Property
All website content, including text, graphics, logos, images, product descriptions, and website design, is the property of Premium Vape Carts or its licensors.
No content may be copied, reproduced, distributed, or used without prior written permission.
13. Limitation of Liability
To the maximum extent permitted by law, Premium Vape Carts shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our liability is limited to the remedies available under Australian Consumer Law.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Website Availability
We make every effort to keep our website available at all times but cannot guarantee uninterrupted access.
We reserve the right to modify, suspend, or discontinue any part of the website without notice.
16. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices, or services provided by third-party websites.
17. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with website security.
- Upload malicious software or harmful code.
- Copy or scrape website content without permission.
- Engage in fraudulent activity.
18. Changes to These Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes become effective immediately upon publication on this website. Your continued use of the website following any updates constitutes your acceptance of the revised Terms & Conditions.
19. Governing Law
These Terms & Conditions are governed by the laws of Australia and any applicable state or territory laws.
Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the appropriate Australian courts.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact Premium Vape Carts using the contact information provided on our website. We will make every effort to respond to your enquiry promptly.nditions, please contact CloudLine Vape Shop through the contact information provided on our website.